Shipping Policy

At Open Waters Solar, we ensure that your products are safely delivered. This shipping policy is designed to outline our shipping procedures and responsibilities, in agreement with our Warranty Policy and Return and Refund Policy.

Domestic Shipping

We ship across Canada. Shipping times vary based on your location. Tracking information is provided for all orders.

International Shipping

We ship internationally to select countries. Delivery times will vary based on the destination. Customers are responsible for customs fees, import duties, or taxes applicable to their location.

Shipping Rates

Shipping rates are calculated at checkout based on the order weight and shipping location.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info@openwaterssolar.com within 5 business days of delivery. Please refer to our Warranty Policy for more details on damage coverage.